Privacy Policy

This Privacy Policy sets out the data processing practices in relation to personal information and data which is collected, stored and retained through the use of this Website and any other electronic communications by Ukwindowclean. 

Your right to privacy is important to us. This privacy policy sets out how we use and protect any information that you give us when you use this website. We are keen to strike a fair balance between your personal privacy and ensuring that you obtain full market value from the internet and other products and services we may be able to market to you.

We are committed to ensuring that your privacy is protected. When we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this policy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25/05/18 and was updated to reflect GDPR compliance from that date. 

If you have any requests concerning your personal information or any queries with regard to these practices, please contact Compliance@ukwindowclean.com

The types of information we collect about you

We collect personal information from visitors to the website through the use of online forms and every time you contact us. 

How we will use your information

We process personal information collected via the website for the purposes of:

  • providing and personalising our services

  • dealing with your enquiries and requests

  • maintaining information as a reference tool or general resource and

  • providing you with information about products and services.

If you have provided your personal details with us and you wish to change your preferences please inform us at the address provided below if you do not wish to receive information about:

  • our products or services

  • products or services offered by other companies within our group

Alternatively, you may opt-out of receiving additional information from us at any time by sending us an email to optout@ukwindowclean.com by calling us on 0113 271 7313 or by writing to us at the following address: Unit 13 Moorside Maltings, Leeds, LS11 5NX. 



Other websites

Our website may contain links to other websites which are outside the control of us and are not covered by this Privacy Policy. If you access other websites using the links provided, the operators of these websites may collect information from you which will be used by them in accordance with their privacy policy, which may be different to the privacy policy of us. You should exercise caution and look at the privacy statement applicable to the website in question.

Internet-based transfers

Given that the Internet is a global environment, using the Internet to collect and process personal information necessarily involves the transmission of information on an international basis. Therefore, by browsing the website and communicating electronically with us, you acknowledge and agree to us processing personal information in this way.

Your rights to your information

You have a right to a copy of and details of the personal information held about you. To obtain a copy of the personal information UK Window Clean holds about you, please write to us at the address shown above. No charge will be made by us for providing this information.

Information on the Data Protection Act 1998 is also on the Information Commissioner's website at www.ico.gov.uk.

The steps we’ll take to make sure it stays private and secure

Personal data shall always be: 

  • Processed lawfully, fairly and in a transparent manner in relation to the data subject; 

  • collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes; 

  • adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed; 

  • accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay; 

  • kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data is processed;

  • processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures.

How long we will keep your information

Personal data shall be deleted when we no longer have a legitimate purpose for the continuous processing or storage of the personal data, or when it is no longer required to store the personal data in accordance with applicable legal requirements.

Use of cookies

Cookies are small files that collect anonymous information about how visitors use our site, which is then used to help improve the site. The information collected includes the number of site visitors, where visitors come to the site from and the pages they visited. For further information visit www.aboutcookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.