When using our services you agree to the following terms and conditions:
*Terms apply, please read below.
Our standard rate for gutter clearing is shown above per metre. Heavily blocked areas will be at a higher rate again shown above (this is because of the extra time that we would need to spend to clear them). However these are very unusual, properties that have been left in disrepair for quite some time for instance.
We do not price per job or give estimates, the aforementioned costs are fixed per metre. You may estimate from taking your own measurements if you like but our operator will charge based upon the exact measurements of whatever he has cleared after completion of the work. Although we do not have a call out fee, we do have a minimum charge (again mentioned above) because otherwise we may be requested to clear very minimal sections and this is not commercially viable. Any special offers are only for a limited period and will be confirmed when booking.
Our system is an industrial high powered vacuum which works through long reach poles. We are able to reach heights of 40ft as standard and in some cases 60ft (only where loading limitations can be met). Where required, we use cctv for initial inspection or during works and can provide drones in some instances (some situations where this may be required would be whilst working on buildings where access is extremely limited and viewing remotely is essential to ensure cleared). We do not maintain recordings long term to comply with privacy and data protection regulations but again where specified, footage can be provided (claims evidence for example).
These services are not standard and where specified there will be additional charges which will be fixed and agreed in advance.
This service is to clear the inside of gutters. We provide cleaning services for the outside of gutters and other rainwear/facias etc. but these are not priced in accordance with the prices on this page. Please contact us for further details if you require pricing for any other service.
We provide gutter clearance as a maintenance service to remove debris from your guttering. In the main this removes leaves and plant debris along with other organic matter. Provided gutters are regularly cleared this matter does not become compacted and is easily removed with our vacuum system.
You will note from our video in particular (shown on this page) that it is possible to remove severely compacted matter and even plant growth, however this is of course dependent on the extent of the problem. We will always use our best endeavours to clear all gutters and will only charge based upon what has been cleared.
We do not clear drains or downpipes, this is a job for drain specialists. In many cases the downpipes are indeed not running freely because the gutter above is blocked and in these cases of course the problem is solved once the gutter is cleared (because the top of the downpipe then becomes free), however we cannot guarantee the free flow of the downpipes and drains, there may be further blockages which are not in the gutters.
We provide two prices per metre to cover most issues. Our standard per metre price is to cover normal conditions and in general where gutters are well maintained (normally on an annual basis), this will easily cover clearing. For other heavily compacted and soiled areas we reserve the right to charge the higher rate as specified. We cannot guarantee to clear everything. In the vast majority of cases we can access all areas and the clearing is fairly standard (even for heavily soiled areas). We take pride in clearing whatever is possible to be cleared but bad design or maintenance may make it impossible for us to complete certain areas. We will not charge for parts not cleared.
In general the more often gutters are maintained, the better. However, there has to be a common sense policy applied to balance with cost. In the main, most houses will be well covered with an annual visit. However, some properties are situated in areas directly below trees or other prominent gutter risk implications and would need more regular clearing (possibly twice a year or more). Please let us know if you require clearing more often.
If you opt to have the annual service within our booking form we guarantee not to increase prices and you qualify for the discount for at least 5 years (after that period we will always let you know in advance if there are any price increases due). This promise is subsidised by our logistical savings in being able to plan work more efficiently. This does not mean you are committed for 5 years or longer, the service can be stopped at any reasonable time/notice. The annual service will be automatically booked each year (approximately one calendar year from when they were last cleared). Due to logistics and planning we will provide the service within 3 weeks either side of that 1 year anniversary (therefore if you wish to cancel the ongoing clearing, we ask that you let us know one month before the gutters are due for clearing again).
Payment is due upon completion unless account facilities have been pre arranged.
